Paul L'Acosta


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We have too many meetings but not enough summitts

 

"Did you bring your best today?". When was the last time you heard this during one of your countless meetings? If you heard it recently, then hit the skip button on your reader because this post is not for you.

 

Marketing has problems. We all know that. What we do to fix them is even more perplexing, as we tend to complicate the living soul of every small problem we come face to face with. How? Well, for starters, with meetings.

 

The usual routine gets reborn: be on time, sit down, chat about how hot or cold the weather is with the person next to you. Shut up. The meeting director just stepped in. "Good morning sir/ma'am!".

 

Aren't you already bored by now? I sure am.

 

Why don't we approach the same situation with the energy and enthusiasm we all feel when attending a summitt? You know, that rush we all share when we get ready to meet new people, sew new connections, leave with a better understanding of who we are and where we should go.

 

There are also agendas at summitts, but the variation is that we have no idea how the topic will be handled by the speaker. It could suck. It could blow our minds. Oh, what would it be! The excitement of finding out is what keeps us down on our seats.

 

We can try adding a little of the summitt ingredients at our next meeting just by following these 3 simple rules:

 

1. Assign a topic to each person. Make it public by sharing their name in the agenda. But give it a twist: if it's a topic very well known by Maria but no so much by Steven, voila. Give it to Steven and encourage him to make it memorable.

 

2. Create the title "Meeting Coordinator" and have that person organize the whole meeting. Why so many people jump in to be the president of a Party Committee? Because humans like to organize things. Just take a peek at your Google Calendar! Organizing freak, a marketer's long-lost nickname.

 

Also, have the coordinator think about a simple menu of food items to bring to the meeting. I mean, summitt. Pastry? Drinks? Nurture creativity. Simplicity is key but this is the one area that no organizer should ever fail at. After all, we could be attending the most interesting conference of our lives but we all dream of "When is the break?".

 

3. Start with an activity. Don't complicate it, and please stay away from the "How was you all's weekend?". Google "meeting activities". Spice it up.

 

Stop being a robot. This is a summitt, not a meeting. Any other ideas? (And no, you do not have to raise your hand.)

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We fail at creating tomorrows by focusing on todays

 

Twitter. Facebook. Email. Meeting. Google Reader. Phone call. Fax. Repeat.

How many of us make this our daily routine? Yet somehow when we look at the clock we fool ourselves by wondering where time has gone.

 

When do we sit down and create something new? How many times a day you actually come face to face with yourself and say: "The next two hours are open for my creativity."?

It is not turning off the computer. Or silencing the phone. Or taping a piece of paper to the door saying "Silence Please".

 

It is finally realizing that to be successful in the time we have on this world, we need to create something new, every day, for the rest of our days.

 

You can easily write on your agenda "Learn something new". After all, that is what we have been programmed to do.

 

But what about switching gears and right below it add "Create something new". It does not have to be tangible. For all I care, it can be a new scribble on the back cover of the same agenda. That's new. Write down the date beside it. You made it through the day.

 

We need to stop curating time, for it is the most valuable assett both you and I have. 

 

[pic credit: s.o.f.t.]

 

 

 

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We stick to the "mini-bar" approach

 
When staying at a hotel, are you afraid as I am of even opening the cabinet door that encloses the mini-bar? Scared to death of even sneezing close to it? As yours truly, you may also ponder on the eternal paradigm of "Who in their right mind pays $7 for a bag of M&Ms?". And have you ever wondered on how there's no marketing whatsoever of such a nifty little in-room gadget?

CNN has considered this one of the "biggest rip-offs" schemes in the United States. But the truth is that if it wasn't a lucrative business it wouldn't be there in your room in the first place.

The high price delivers a solution for a need: convenience at two o'clock in the morning when visiting the lobby is not an option because either you're in your pajamas working on a presentation, cash-less, or not in the socializing mode.

Instant gratification is not the problem; size is.

We feel being taken advantage of because of the outrageous cost for receiving a solution to our need. We get charged three times as much over the same thing we can find down the street. The managing team of the hotel thinks they got you; your mind thinks otherwise. Meanwhile, a good product such as those colored candy pieces and its superb quality goes to waste as both sides continue waging their war.

Sound familiar?
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We focus on the tool instead of the idea

 

Someone gives you $10 to buy groceries. Would you spend $9 on just one item?

As this tweet by Robert Scoble points out us, marketers usually forget to be mindful about aligning our spending with our objectives. With so many low-cost ways to advertise at our disposal on this day and age we still opt for the easiest and most conventional. These tools, by default, follow rules and policies of yesteryear; and because of it, eat up our budgets and time.

For the monthly price this company pays to advertise on this billboard, wouldn't you agree it makes more sense to:

  1. Have an employee working at least part-time connecting on a one-on-one basis with customers through Facebook and Twitter?
  2. Send a promotional item to 100 of our best customers thanking them for your business, therefore refreshing brand awareness?
  3. Or simply saving the money to invest later while brainstorming on new out-of-the-box ideas?

What other things can you think of doing with this budget?

Me? I just prefer the idea of buying 10 items of $1 each when grocery shopping.

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We talk and forget to listen

 
When do you know much is just way too much?

Easy. You ask. Or in this case, listen.

I follow Andrew Warner's blog, Mixergy.com, on a regular basis. Always full of amazing stories and anecdotes, Andrew is able to conduct his interviews with enthusiasm and passion, trying to find where the line between entrepreneurship and success cross.

Recently one of Andrew's followers brought up an interesting question on his sidekick site, Foundersmix.com. Is Andrew blurring the line between informing and broadcasting?

Luckily he was able to bring this forward and initiate a conversation with no one other than his devoted community. Andrew took it to heart and opted to listen.

But when do we know where much is too much? Not all of us share the same luck of being able to receive feedback from our community this way, usually followers just opting to "unfriend" or "unfollow" us without every saying a word. Surprisingly we opt to count these drop-outs as collateral damage, using the "You can't please everybody" excuse without ever asking "Why?".

When was the last time you asked your community to rate the quality of your conversations? When did you stopped caring about hits and links and started working on developing real relationships?

Next time you're in doubt, ask. Or better yet, listen.

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Why YOU May Think Social Media is a Fad

 

Thousands shout on every corner of the web that this new platform you and I call social media is nothing more than a ephemeral phase in business development. Judge for yourself by briefly studying this job posting:

<img src="http://img.skitch.com/20091203-gh9em3s9ufh5993x8rujdxx7fa.jpg" alt="Social Media Expert - Design & Multimedia Jobs - oDesk-2"/>

• Do you think there's a strategy behind this?
• What makes you believe this person has any idea on what social media really is?
• How can we stop the debacle of this spreading virus of misconception?

Failure to take action means we will be forced to fight this phenomenon not once (like on this posting) but thousands of times (by those who copy and re-copy the same erroneous message).
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I'm so lucky of living during these great times!

 
Modernism. Renaissance. Industrial Revolution. All of them great eras of achievement and success.

But this era, the one YOU and I are living in right now, is nothing less than the most amazing and fulfilling ever experienced by mankind. 

What makes it so special? CONNECTIVITY.

I'm lucky and proud of living in this era. I hope you are too. I mean, in which other would you ever been able to see something so moving as this:

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Go on... sell yourself.

 
I hope you ended up reading this not because the title evoked a malicious feeling but because you indeed want to sell yourself... in a proper marketing way.

Everyday you see people market themselves as "Experts" and "Pros" and sadly most of the time others fall for the self-appointed title. But in reality, who authorized you to wear it? Your way of acting? Or is it the way you dress? No, the answer is simple: others.

If you carry any of these titles, tell me three things:

1. Are you an expert because you know how to read industry reports or conquer talking in front of others?
2. Is your Pro side going to help me understand more of what I need or help you increase your bill?
3. Or are you because others truly believe you are?

"Pro", "Expert", "Guru".

Simple words that don't carry a meaning when we find them in your Twitter bio or LinkedIn profile. However, their merit is established when others affix them to a description of who you are, for example, in a newspaper editorial.

"A man who is at the top is a man who has the habit of getting to the bottom."— Joseph E. Rogers

Remember that people like ME are the ones that allow YOU to wear a title. If you don't care about the true meaning of humility in business, go on, sell yourself.
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Want to find out how to be compelling? Break all norms.

 
If not convinced, just look at Seth Godin. Here’s what you can get from his presence online:

1. A blog that has no unique URL.

2. A Twitter account with no personal updates, automated for feed.

3. A post platform with no option to comment.

Yet somehow, by not doing what the majority does, he gets the job done of spreading his message like a wildfire. 

How? If you happen to be a subscriber to his blog you’ll get what you came for in less than 200 words. Focused content that destroys any marketing beliefs. And I still wonder, why people still write blogs that take 10 minutes to read? Also, even if there isn't a way to comment, you can see that he has all the sharing buttons imaginable at the end of every post.

Time is of the essence. Your readers deserve their life. Give it back to them by being concise and precise. Like I said: break all norms.
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Why would you do this to anyone?

 

I remember fondly how Follow Friday used to be when it first started: focused and with a purpose. Today it's a soup of @'s and names that oddly rhyme most of the time. And then you have the amazing tweep that RTs the plethora of letters and numbers back to the stream. Honestly, when you read one of these tweets, do you feel like using the names you see to follow them or mix them together and compose a song?
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