We stick to the "mini-bar" approach
When staying at a hotel, are you afraid as I am of even opening the cabinet door that encloses the mini-bar? Scared to death of even sneezing close to it? As yours truly, you may also ponder on the eternal paradigm of "Who in their right mind pays $7 for a bag of M&Ms?". And have you ever wondered on how there's no marketing whatsoever of such a nifty little in-room gadget?
CNN has considered this one of the "biggest rip-offs" schemes in the United States. But the truth is that if it wasn't a lucrative business it wouldn't be there in your room in the first place.
The high price delivers a solution for a need: convenience at two o'clock in the morning when visiting the lobby is not an option because either you're in your pajamas working on a presentation, cash-less, or not in the socializing mode.
Instant gratification is not the problem; size is.
We feel being taken advantage of because of the outrageous cost for receiving a solution to our need. We get charged three times as much over the same thing we can find down the street. The managing team of the hotel thinks they got you; your mind thinks otherwise. Meanwhile, a good product such as those colored candy pieces and its superb quality goes to waste as both sides continue waging their war.
Sound familiar?
